Contact Us

Office Address

7/F Windsor House, 311 Gloucester Rd, Causeway Bay

Contact Information

Primary Contact

• Email: support@fugleers.com
• Phone: +13178694000
• Language: English

Response Times

• Urgent inquiries: Within 4 hours during business hours
• General inquiries: Within 24 hours
• Complex issues: Within 48 hours with status updates

Additional Information

Communication Guidelines

• Include your order number in all correspondence
• We communicate primarily in English
• Emails are answered in the order received

Important Notes

• For fastest response, include detailed information about your inquiry
• Screenshots or photos may help resolve issues more quickly
• Check our FAQ section for immediate answers to common questions
• Holiday response times may vary

Updates to Contact Information

This contact information may be updated periodically. Please check back for the most current information.